Thank you for visiting and shopping at The Jack-Sons Collection. Following are the terms and
conditions that constitute our Shipping Policy.

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Domestic Shipping Policy

Shipment processing time

All orders are processed within 3-5 business days. Orders are not shipped or delivered on
Sunday or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please
allow additional days in transit for delivery. If there will be a significant delay in shipment of your
order, we will contact you via email or telephone.

Shipping rates & handling estimates

Shipping charges for your order will be calculated and displayed at checkout. All orders will incur a handling fee. Delivery delays can occasionally occur.

 

Shipment to P.O. boxes or APO/FPO addresses

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The Jack-Sons Collection ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

 

Shipment confirmation & Order tracking

 

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

 

Customs, Duties and Taxes

 

The Jack-Sons Collection is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

 

Damages

 

The Jack-Sons Collection is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

 

International Shipping Policy

 

We currently do not ship outside the U.S.

 

Returns Policy

 

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.

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